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How
can there be overcharges on my utility bills?
I thought the government regulated those
rates? |
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Although
utilities attempt to apply correct rates and
any applicable riders, the final responsibility
for choosing the most advantageous rates,
as noted in the various PUC Tariffs, rests
with the customer. Furthermore, misreading
of meters by the utilities can occur through
transposing of meter readings, malfunctioning
of meters such as double resets, and, of course,
human error. |
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We
just changed telephone carriers and don’t
want to change again.
Why should I have an audit now? |
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With our
industry knowledge and contacts, we usually
obtain better rates than are available to
regular telephone customers. Having
said that, we often achieve surprising savings
even without changing carriers. We accomplish
this through carrier negotiations and/or reconfiguration
of your telecommunications system to properly
align it with your actual usage. For
example, we recently achieved a reduction
of over 35% in the telecommunications billings
of an auto repair facility without any change
of carrier. Also, errors do occur on
bills and in telephone carrier’s contracts.
At the very least, you want to be sure you
are not paying more than the rates you were
promised. |
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What
will your services cost me? |
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With our
contingency-based plan you have no out of
pocket cost. Our fee is based on a percentage
of the amount we recover for you either in
the form of a cash refund, credit to your
account, or current reduced charges.
No savings for you, no fee for us, and no
fee for us until you actually realize the
savings. |
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Will
the process take a lot of my time and the
time of our people? |
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Once we
receive the necessary paperwork, we work primarily
off site with minimal disruption to your business.
When our analysis is complete we provide you
with a written report. Upon your agreement
we then work with you to implement the changes. |
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How
far back in time can you go? |
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As far
as the statute of limitations in your state
permits, usually three or four years. |
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How
long will the audit take and when will I start
to see savings? |
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There
are many variables, but three to six months
is typical for an audit. You can expect
to see savings starting the month after audit
recommendations are implemented. |
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How
do we get started? |
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Return
to us our signed agreement and letter of authorization
(to permit the utilities to provide us with
your billing information). Along with
that we usually only need you to provide us
with one current month’s bill; we get
the remaining billing history from the utility. (Electric
audits will require more copies). |
